General 

What time can we arrive and when do we need to leave?

Check-in is from 4pm on your arrival day, and check-out is by 10am on your departure day. We may be able to accommodate an early check in or late check out, but this will depend solely upon our housekeepers schedule. Do feel free to ask before arrival.

How many dogs can I bring? 

We welcome multiple dogs, although the suitability of each cottage can depend on the size and number of dogs. If you have a particularly large canine family, just get in touch before booking and we’ll be happy to discuss it.

Is Wi-Fi available?

Yes, complimentary Wi-Fi is available in both cottages.

Are bed linen and towels provided?

Yes, bed linen and towels are provided for your stay. We recommend bringing your own dog towels.

If your dogs are likely to jump on the beds for a cuddle, please bring your own bed linen. 

Please advise us at the time of booking if you are bringing your own linen to avoid unnecessary work for our housekeeper.

What else is provided in the cottages? 

A starter pack of the following is provided for your comfort and ease: toilet rolls, hand wash, cleaning products, dishwasher tablets, kitchen roll, sponge scourer, tea towels. Kitchen essentials, salt, pepper, oil, tea, coffee, sugar etc. A BBQ in the summer season and a complimentary basket of logs, kindling etc for the woodburner in the colder months. 

What is there to do nearby?

Walking, horse riding, canoeing, mountain biking, waterfall gorge exploring, eating, drinking, browsing bookshops and simply enjoying the countryside! Hay-on-Wye is famous for its independent bookshops and relaxed atmosphere, while the surrounding Black Mountains and Welsh border and Wye Valley countryside provide wonderful opportunities for all the activities you could wish for. 

What happens if I need to cancel?

Our cancellation terms are set out in our Terms and Conditions. Please check before confirming your reservation. We highly recommend you take out holiday insurance to cover your trip. Unfortunately, we cannot act as your insurer. 

What if I have an issue in the cottage? 

We are only a phone call away. If something is not right during your stay, please contact us as soon as possible so that we have the opportunity to help and rectify.

Forest Mill Cottage 

How many people does Forest Mill Cottage sleep?

Forest Mill Cottage sleeps up to six guests in two bedrooms, making it ideal for families or friends sharing a countryside escape. The River Room features a King Size bed; The Hobbit Room can be configured with a Super King, or two Singles as you prefer. Please let us know what you would like when booking. Finally there are two comfortable, single fold out beds which can be made up as required. Please let us know if you need them when booking.

Is Forest Mill Cottage dog friendly?

Very! Dogs are genuinely welcome here. We love having four-legged guests and understand that for many people, a holiday simply isn’t a holiday unless the whole family comes along.

Is the garden enclosed?

Yes. Forest Mill Cottage has a large, fully enclosed garden, giving your dogs space to stretch their legs and enjoy being outside without you having to worry about them wandering off.

Are there walks from the cottage?

Yes. There are countryside footpaths and quiet lanes to explore from the area around the cottage, with beautiful walks through the surrounding Herefordshire and Welsh border countryside. For energetic walkers a climb to the top of the Black Hill or ‘Cats Back’ and on into the Brecon Beacons is possible from the front door.

Is Forest Mill Cottage suitable for muddy dogs?

Absolutely! This is rural countryside, so muddy paws are very much part of the experience! We have a cold water tap and hose spray on the patio. We recommend bringing towels for your dogs, particularly after wet-weather walks.

Is Forest Mill Cottage suitable for guests with mobility difficulties?

Because of the character and rural setting of the cottage and number of steps and stairs, it isn’t suitable for guests who require accessible accommodation. If you’re unsure whether it will work for your particular needs, please contact us before booking.

Is Forest Mill Cottage suitable for children?

Yes. The cottage is suitable for families, although children should of course be supervised appropriately in the rural surroundings and garden and water.

Are there dog-friendly places to eat nearby?

Yes. There are two great dog-friendly pubs serving delicious food within a mile and a half. They are mentioned in the information folder in the cottage. 

Is parking available?

Yes, there is plenty of secure free parking at the cottage.

What if we have lots of dogs?

Bring them! One of the things that makes Forest Mill Cottage different is that we don’t expect you to leave half of your family at home just because you have several dogs. Multiple dogs are welcome.

What makes Forest Mill Cottage special?

It’s a place to slow down. You’re surrounded by beautiful countryside and mountain scenery, with a large enclosed garden for the dogs and plenty of space for everyone to relax together. After a long muddy walk, there’s nothing better than coming back to a cosy woodburner in the cottage, putting your feet up and enjoying the peace and quiet.

Ty Bychan 

How many people does Ty Bychan sleep?

Ty Bychan sleeps two guests in a king size room. There is room for a travel cot if you wish to bring an infant.

Is Ty Bychan dog friendly?

Very! Dogs are genuinely welcome here. We love having four-legged guests and understand that for many people, a holiday simply isn’t a holiday unless the whole family comes along.

Is the garden enclosed?

Yes. Ty Bychan has its own small, enclosed garden, giving your dogs space to stretch their legs and enjoy being outside without you having to worry about them wandering off. It is approached along a very short but secure private pathway shared by the two adjoining cottages. 

Are there walks from the cottage?

Yes. There are riverside footpaths and water meadows to explore. Well kept footpaths and bridleways leading up onto Hay Bluff. And trails around Hay on Wye town. Hay on Wye is the gateway to the Brecon Beacons so take a drive and explore further afield. 

Is Ty Bychan suitable for guests with mobility difficulties?

Because of the character and size of this tiny cottage with steep steps and stairs, it isn’t suitable for guests who require accessible accommodation. If you’re unsure whether it will work for your particular needs, please contact us before booking.

Are there dog-friendly places to eat nearby?

Yes. There are dog-friendly pubs, cafés and places to eat in and around Hay-on-Wye. Some are mentioned in the information folder in the cottage. 

Is parking available?

There is no parking on site. However there are car parks nearby with varying charges. The best is the long stay carpark behind the Swan Hotel (opposite the cottage). 

What makes Ty Bychan special?

Choose Ty Bychan if you love the idea of stepping out of your front door and straight into one of Wales’ most distinctive towns. Spend the morning browsing the many bookshops, enjoy lunch in a dog-friendly café, take an afternoon walk beside the River Wye and return to the cosy woodburner in the cottage in the evening.

With Hay-on-Wye on your doorstep and the Brecon Beacons and surrounding countryside close by, Ty Bychan is a special base for a relaxing, book-filled and adventure-ready break.